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Recap: Top 5 Newsletters of the Year
Five newsletters to help you become the preferred choice and win market share
As the year comes to a close, I wanted to thank you for the time you took to read this newsletter.
I know there’s a lot of ways you can spend your time.
With that in mind, I wanted to highlight my picks for the top 5 most useful newsletters I published this year.
In no particular order:
1. 7 Strategies from 4 of the World’s Most Valuable Brands
In June, Kantar released its annual Most Valuable Global Brands report.
Along with the report, they released a presentation with leaders from some of the brands represented in the report.
And during the presentation, leaders from some of the most valuable brands offered critical branding strategies that most companies miss.
This newsletter covers 7 brand building strategies from Pepsi, Corona, Infosys, and P&G:
Valuable Brands Are Consistent (Pepsi)
Integrate Functional and Emotional Dimensions (Corona)
To Deliver on Your Promise, Stay Up to Date (Infosys)
Solve Real Customer Tensions at Every Touchpoint (P&G)
Figure Out Where Your Brand Is Most Relevant (Corona)
Be Available Physically and Mentally Wherever Your Customers Are (P&G)
Shape Your Category by Predicting the Future (Pepsi)
In the newsletter, I cover how each strategy works with examples of how brands apply it.
I broke up the piece into two newsletter issues:
Click here to read the first three strategies.
Click here to read the last four strategies.
2. 5 Strategies To Build Brand Consistency
Most companies end up with marketing saying one thing, sales another, and customer support hasn’t even heard of branding.
It’s a mess.
Your brand becomes fragmented. Customers don’t know what to expect. Confusion sets in. And customers can’t prefer something that confuses them.
Aligning every department is the only way to make your brand clear, consistent, and trusted at every touchpoint.
In this newsletter, I covered five strategies with actions you can take to create brand consistency across your organization.
The 5 strategies:
Understand That Branding Is Company-Wide, Not Departmental
Get Buy-In From Department Heads Early On
Keep Communication Simple: Don't Overload Staff With Details
Clearly Align Business and Brand Goals for Every Team
Hold Regular Meetings With Department Heads To Maintain Alignment
Click here to read how to create brand consistency.
3. Answer these 3 questions to BOOST brand preference (and market share)
Questions force us to take different perspectives.
They stop us from automatically reacting.
But not all questions are created equal.
And it’s necessary to ensure we’re asking the right questions.
This newsletter focuses on three branding questions that I’ve found are critical for increasing preference—and market share—for your brand.
The 3 questions:
Where Is the Market Moving?
What Should We Be Trusted For?
How Will Customers Respond?
Click here for an in-depth look at these 3 questions that can help you win market share.
4. 7 Proven Ways To Win Customers and Gain Market Share
Every marketer believes they know their customer.
But many work with distorted versions of reality. They combine some data with assumptions. And start blurring the lines between the two.
They forget the difference between who their customers really are and who they think they might be.
Aligning what you think about the customers with who the customers really are is critical for continued growth.
In this issue, I cover 7 ways to uncover deep customer insights so you can create products and messaging that resonate with customers and win market share.
The 7 ways:
Ask open-ended questions
Analyze behavior, not just words
Understand their why
Segment for specific problems
Talk to passionate fans
Test, test, test
Plan scenarios
Click here to learn how to apply each method to your customer insights.
5. Unlock Creative Results Using the SPARK Method
I developed the SPARK Method based on proven creativity research and my 20 years of experience helping companies build constantly evolving brands to stay relevant to their customers.
The SPARK Method is a 5-step process for consistently delivering creative results.
It helps you avoid common pitfalls of creative meetings
The 5 steps of the SPARK Method:
Scope: Define the playing field.
Produce: Generate ideas without evaluation.
Assess: Evaluate the ideas.
Review: Check the ideas against the scope.
Kickstart: Create a plan to bring the idea to life.
Click here for a detailed explanation of my SPARK Method.
Four Other Useful Pieces
Although the whole issue they’re in didn’t make my top five newsletters of the year, I thought these four pieces were worth revisiting:
Victor Schwab’s Customer Motivation Infographic
Danger of Ideal Customer Profiles
Acid Test for advertising
One Article
This year, I finally finished an article I started two years ago on how designer Virgil Abloh used his backstory to power his career and how brands should do the same.
It’s a 13-minute read but a comprehensive analysis of Abloh’s career. And it’s packed with information on the importance of backstory in building a brand.
Onward
This year, I read 51 books.
It was packed with some really great reads that I want to share.
So, next week, I’ll conclude the year with a recap of the top 10 most useful books I read for marketers this year.
Until then, happy holidays.
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